Dollar Car Rental in Oranjestad

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  Cheoving NG

  :: 19 October 2017 18:57:32

  I have return to miami of my cruise i have tent a mini van but when we arrive at the rental car center check in in the dollar booth they told me that they have a 2 hour waiting time for minivans, when a go down in the dollar pick floor and was a surprised that have alot of people waiting for anykind of car they 're people waiting fron 8 oclock i arrived at 9:40 in the morning, they have no car in the garageit was a hell down there i give my name to the counter so they put me in the waiting list for a minivan, wait more than 2 hours i go to the counter to see how many people are in front of us they told 2 in front of me, waiting and waiting i see three minivans have gone i when to the counter and ask them why are 3 minivans gone already and they told me they 're 2 in front of me then they told me because it was a family that have come from 9 oclock but they when upstairs and they turn have past already so they give them in front of me so i will be next, so that was all my pacience beacuse that turn that they give in front of me cost me abou 2,5 hours waiting for a minivan total 4,5 hours waiting for a minivan this is no joke and with my wife and 2 small sons and my father and mother in law, everybody that have come at the same time or first have gone the only ones that have stay waiting was us. 4,5 hours waiting for a minivan is not a joke and the staff are not profesionals very bad service tell them when we gonna get our van and they just turn around there faces and close the counter window in front of us, so dollar next time give a better service with your staff and get solution for that my time to get the van was 11 oclock i have arrive at 9:40 i have left the center at 2:30 that not a joke and not even sorry for the circumstances from the staff or a discount or something, very bad service dollar rental car.